At Lynchpin and Associates Ltd, we believe in developing a customer centric approach. We also believe that the best people to connect internal strategies, engage with your people and your customers and transform your business - are your people. Based in Lincolnshire we provide our services across the UK and throughout Europe.
Effective knowledge transfer for consistent high performance
We really don't want to do things to you, but we do want to give you the tools so you can do it yourselves. Our primary objective is the transfer of knowledge, tools and techniques so that having a high performing, customer focused organisation and engaged workforce isn't a one off 'fad' but a sustainable activity conducted from within.
Assisting organisations in implementing the changes required in working practices when undertaking a property rationalisation programme in Lincolnshire or anywhere in the UK
Using the concept of the Unwritten Ground Rules to help two organisations come together following a merger. Joint development of positive UGRs enabled both groups of employees to characterise the culture of the new body into the future
Support to a senior leadership team with the challenges of change within the current economic environment, through an understanding of UGRs and an appreciation of what they need to do as individuals and as the leadership board to make their departments adaptable
Working alongside the HR department in a large organisation to engage employees in the core values, the link to the company brand and their customer service charter
Facilitated workshops and focus groups to identify business improvement opportunities and to help leaders with their strategy development.